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RETURNS
We invite you to try on your items in the comfort of your home. You will have 30 days from the date of purchase to make a return if your purchases are not to your liking.
Does not apply to items listed as FINAL SALE on the site. FINAL SALE items cannot be returned, refunded or exchanged.
Please make sure the merchandise you are returning is in its original condition, including tags, or we will not be able to accept your return.
Sale items purchased online cannot be returned to the store.
To return your merchandise, you must request a Return Merchandise Authorization (RMA) number within 6 days of the shipping date and return the item(s) within 7 days of the shipping date. To request an RMA number, please send an email to info@dbrandcanada.com and include your ORDER NUMBER in the subject line.
Please note, that the customer is responsible for shipping the returned goods with applicable fees, duties, taxes, VAT, etc.
Items returned without an RMA number will be refused and the customer will be responsible for the return shipping charges.
REFUNDS
Refunds are processed as soon as possible after we receive your package at our distribution center.
Please note that once your refund is processed, it may take up to 3 to 5 business days before it appears on your bank statement.
Cuirdimitri.com offers a full refund credit or exchange on all regular priced merchandise sold exclusively on cuirdimitri.com if it is returned in the same condition in which it was sold, with the original tags within 7 days of its return. Home.
Items on sale are exchangeable only (inventory permitting). Initial shipping charges are not refundable. Refunds and/or exchanges of merchandise without original tags will NOT be ACCEPTED.
To return your merchandise, return your purchase to the address below within 7 days of receipt.
Before returning your item, please contact our returns department at 1-514-387-0265 and have your order number ready.
Please note that the customer is responsible for shipping returned goods with applicable fees, duties, taxes, VAT, etc. Customers who choose the "Cash on Delivery" shipping method will have the total shipping cost deducted from the return order.
Returns and/or exchanges should be sent to the following address:
Cuir Dimitri
540 Henri-Bourassa East
Montreal, (QC)
H3L1C6
Canada
CONTACT US
Customer Service: 514-387-0265
MON-FRI: 10:00 AM - 5:00 PM
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