We are located on 540 Boul Henri-Bourassa E, Montréal, QC H3L 1C6
How to Arrange Curbside Pickup
For curbside pick-up, or to save time when dropping off, please complete this form and bring it with you. once you have arrived at our building, please give us a call at (514)-387-0265 and one of our representatives will come down to meet you and get your item.
No appointment is required,just complete the service form and bring it along with your item to location during business hours and you can just leave it with us and we will take care of the repair. If we have any questions we will contact you.
No appointment is required, you can save some time by completing the printable services form, and bringing it with you, but it is not necessary, just come by during business hours with your item and discuss the repair with one of us.
We invite you to try on your items in the comfort of your home. You will have 30 days from the date of purchase to make a return if your purchases are not to your liking.
Refund Does not apply to the items on SALE . SALE items can be exchanged or store credit/gift voucher. Please make sure the merchandise you are returning is in its original condition, including tags, or we will not be able to accept your return.
Sale items purchased online cannot be returned to the store.
Please note, that the customer is responsible for shipping the returned goods with applicable fees, duties, taxes, VAT, etc.
Refunds are processed as soon as possible after we receive your package at our distribution center.
Please note that once your refund is processed, it may take up to 3 to 5 business days before it appears on your bank statement.
Cuirdimitri.com offers a full refund credit or exchange on all regular priced merchandise sold exclusively on cuirdimitri.com if it is returned in the same condition in which it was sold, with the original tags within 7 days of its return.
Items on sale are exchangeable or Store Credit/Gift voucher only (inventory permitting). Initial shipping charges are not refundable. Refunds and/or exchanges of merchandise without original tags will NOT be ACCEPTED.
To return your merchandise, return your purchase to the address below within 7 days of receipt.
Before returning your item, please contact our returns department at 1-514-387-0265 and have your order number ready.
Please note that the customer is responsible for shipping returned goods with applicable fees, duties, taxes, VAT, etc.
Returns and/or exchanges should be sent to the following address:
540 Henri-Bourassa East
Customer Service: 514-387-0265
MON-FRI: 10:00 AM - 6:00 PM
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